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The AMA defines health literacy as “the degree to which individuals can obtain, process and understand the health information and services they need to make appropriate health decisions”. Health literacy is an important determinant of health, playing an essential role in the health-related behaviours of Australians and the way in which they interact with the health care system.

Health literacy is a dynamic concept. The health literacy of any individual can fluctuate throughout their life based on age, health status, education, personal circumstances, disability and cognitive ability.

Doctors, and health systems more generally, have a vital role to play in improving health literacy by communicating effectively and sensitively with patients, encouraging discussion, and providing information that is understandable and relevant.

To learn more, please read the AMA Position Statement 2021.

Details

1. Define health literacy.
2. Outline the AMA position.
3. Recognise best practise when communicating effectively and sensitively with patients.