Learn

This course will help you gain the skills and confidence you need to discuss workplace issues when they arise. It includes:

• information about how to have a difficult conversation
• tips to help you prepare, manage your emotions and reach a positive outcome
• interactive scenarios to help you practise your conversation skills
• downloadable resources and links to further information

Disclaimer doctorportal Learning trading as CPD Home is authorised to distribute this course under the Fair Work Ombudsman copyright and licence terms of use. 

© Fair Work Ombudsman www.fairwork.gov.au 

Details

1. Handle difficult conversations with your employees including discussing workplace issues, addressing poor behaviour and delivering bad news